FAQ about our rentals in Florence Oregon

🐋 Whales Watch Vacation Rentals — Frequently Asked Questions

🌊 Before You Book

What time is check‑in and check‑out?

Check‑in begins at 4 PM and check‑out is at 11 AM. Early check‑in or late check‑out may be available depending on cleaning schedules.

How do I book a stay?

All reservations are handled securely on our website, just book it from the homes page.

What is your cancellation policy?

Cancellation terms vary by property, but most stays allow cancellation up to a certain number of days before arrival. Full details appear during booking.

Do you require a security deposit?

We do not require a security deposit.

Are pets allowed?

Many Whales Watch homes are dog‑friendly, and several offer fenced outdoor spaces. Pet fees and rules vary by property.

How many guests can stay in each home?

Each rental has a posted maximum occupancy based on size, layout, and local regulations. You’ll see this listed on the property page.

🏡 Before You Arrive

How do I access the home?

Most homes use a smart keypad entry. Your unique access code and arrival instructions are emailed before check‑in.

Is parking available?

Yes. Every home includes dedicated parking, and many offer space for multiple vehicles. Details vary by property.

How close are you to the beach?

Many Whales Watch homes are oceanfront, ocean‑view, or just a short walk to Heceta Beach. Each listing specifies distance and access.

What should I bring?

We provide linens, towels, starter supplies, and a fully equipped kitchen. You may want to bring beach gear, personal toiletries, and any specialty items.

Where is the nearest grocery store?

Fred Meyer, Safeway and local markets in Florence are all within a short drive.

🌅 During Your Stay

Do you provide Wi‑Fi?

Yes — all homes include high‑speed Wi‑Fi suitable for streaming, remote work, and video calls.

What amenities are included?

Every home includes a full kitchen, streaming‑ready TVs, heating, basic supplies, and property‑specific extras like decks, fenced yards, ocean views, hot tubs or fireplaces.

Do you provide beach towels or beach gear?

Some homes include beach towels, chairs, or toys. Check the amenities list for your specific rental.

Is there air conditioning?

Most Oregon Coast homes rely on natural airflow and heating systems. If a home includes AC, it will be listed in the amenities.

What should I do if something isn’t working?

Contact us immediately and we’ll assist you as quickly as possible. We’re local and responsive.

Can I have visitors during my stay?

Visitors are welcome, but overnight guests must be included in your reservation to comply with occupancy rules.

Do you Homes have BBQ's?

We do not provide BBQS

🐾 Pets & Families

Are dogs allowed on the beach?

Yes — Heceta Beach and most nearby beaches are dog‑friendly. Leashes may be required in certain areas.

Do you provide items for children?

Some homes include games, books, or family‑friendly spaces. Check individual listings for details.

🌲 Local Area & Things to Do

What restaurants are nearby?

Florence offers seafood, Italian, Mexican restaurants, cafes, and sports bars — all within a short drive from most homes.

What attractions are close to the rentals?

Popular spots include Heceta Head Lighthouse, Old Town Florence, Sea Lion Caves, Cape Perpetua, Oregon Dunes, and miles of scenic coastline.

Are there hiking trails nearby?

Yes — the Oregon Coast offers stunning trails with ocean views, forest paths, and lighthouse overlooks.

🧹 Before You Leave

What are the checkout steps?

Checkout is simple:

Full instructions are provided in your digital guide.

Do I need to take out the trash?

Yes — please place trash in the outdoor bins before departure.

Do I need to start laundry?

No. Our cleaning team handles all linens and bedding.

📞 Need Help During Your Stay?

We’re local, responsive, and here to help. If you need anything during your stay, reach out using the contact information in your arrival email.